Role Overview
Loan Factory is seeking a Chief Compliance & Risk Officer (CCRO) to lead enterprise-wide compliance, risk management, and governance.
This executive role is responsible for overseeing regulatory compliance, enterprise risk, quality control, and AI governance across the full mortgage lifecycle—including origination, underwriting, and secondary markets. You will serve as a key strategic partner to the executive team, ensuring the company scales responsibly while maintaining best-in-class compliance standards.
Key Responsibilities
1. Compliance Leadership & Regulatory Oversight
- Lead, scale, and continuously enhance the company’s Compliance Management System (CMS)
- Ensure compliance with U.S. mortgage regulations, including TRID, RESPA, TILA, ECOA, HMDA, and agency guidelines (Fannie Mae, Freddie Mac, FHA/VA)
- Oversee regulatory examinations, audits, and ongoing compliance monitoring
- Manage NMLS licensing, regulatory filings, and multi-state compliance requirements
2. Enterprise Risk Management (ERM)
- Build and lead a comprehensive Enterprise Risk Management (ERM) framework
- Identify, assess, and mitigate risks across operational, regulatory, credit, and liquidity areas
- Establish risk appetite, reporting frameworks, and governance structures
- Provide regular risk reporting and insights to executive leadership and the Board
3. Quality Control & Secondary Risk
- Oversee Quality Control (QC) programs, loan reviews, and audit readiness
- Drive repurchase risk mitigation strategies and defect reduction initiatives
- Partner with Capital Markets to ensure compliance with secondary market and investor requirements
- Monitor pipeline, funding, and post-closing risk exposures
4. AI, Data & Governance
- Establish governance frameworks for AI, data usage, and automated decisioning systems
- Ensure compliance of AI-driven processes with regulatory expectations and fair lending standards
- Oversee model risk, data privacy, and algorithmic transparency
- Partner with technology teams to implement AI-driven compliance monitoring, risk detection, and reporting
5. Strategic Advisory & Leadership
- Serve as a key advisor to executive leadership on risk, compliance, and growth strategy
- Enable responsible scaling by balancing innovation, speed, and regulatory discipline
- Build, lead, and mentor high-performing compliance, risk, and QC teams
- Foster a culture of accountability, transparency, and continuous improvement
Qualifications
- 10–15+ years of experience in mortgage compliance and risk management (required)
- Proven leadership experience as Head of Compliance, Chief Compliance Officer, Chief Risk Officer, or equivalent
- Deep expertise in U.S. mortgage regulations and secondary market practices
- Strong experience managing regulators, audits, and multi-state compliance frameworks
- Demonstrated experience building or scaling enterprise risk management programs
- Experience in fintech, high-growth, or technology-driven environments strongly preferred
- Exceptional leadership, strategic thinking, and decision-making capabilities
Technology & AI Proficiency (Required)
- Strong understanding of AI, data governance, and automated decision-making systems in regulated environments
- Experience implementing or overseeing AI-driven compliance, risk monitoring, or QC systems
- Ability to evaluate and manage model risk, algorithmic bias, and regulatory implications of AI
- Familiarity with tools such as AI copilots (e.g., ChatGPT), data analytics platforms, and automation systems
- Proven ability to lead digital transformation and AI adoption within compliance and risk functions
Compensation & Benefits
- Base Salary: $120,000 – $150,000 per year + performance bonus
- Equity: RSU options for long-term alignment
Benefits:
- Medical, dental, and vision insurance
- 401(k) plan
- Paid time off and company holidays